Terms of service

1. Introduction

Welcome to Saadhak (“Company,” “we,” “our,” “us”).

These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our website and placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, we request that you refrain from using our website or purchasing our products.

2. Eligibility

• You must be at least 18 years old and capable of entering into a legally binding contract under Indian law to purchase from Saadhak.

• By using the website, you represent that you meet this eligibility requirement.

3. Products and Spiritual Use

• Saadhak offers malas, gemstone bracelets, and other spiritual and wellness-related products intended to support your personal spiritual, meditation, and wellness practices.

• We do not guarantee any specific spiritual, astrological, financial, health, or life outcomes from the use of our products. Results may vary from person to person.

• Any descriptions about traditional beliefs, energies, or benefits associated with gemstones, malas, or spiritual practices are based on traditional or commonly held beliefs and are not scientifically or medically validated.

• Our products are not a substitute for medical treatment, psychological counselling, financial or legal advice. Please consult qualified professionals where needed.

4. Account Registration

• You may choose to create an account to access certain features (such as saved addresses, order history, etc.).

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Ordering, Pricing and Payment

• All prices shown on the website are in Indian Rupees (INR), inclusive or exclusive of applicable taxes as indicated on the product or checkout pages.

• We reserve the right to change prices, offers, and product availability at any time without prior notice.

• Orders are accepted only after successful payment (except Cash on Delivery, if enabled) and our confirmation via email/SMS/WhatsApp.

• Payment may be processed through third-party payment gateways, banks, or other service providers. You agree to their terms and policies when making payments through them.

• In case of pricing errors or technical issues, we reserve the right to cancel or modify the order and will notify you and issue a refund if payment has been received.

6. Shipping, Delivery, Returns and Refunds

• Our Shipping Policy and Return & Refund Policy form an integral part of these Terms.

• By placing an order, you acknowledge that you have read, understood, and agree to these policies.

7. Intellectual Property

• All content on the Saadhak website, including but not limited to text, images, logos, graphics, product photos, icons, layouts, and design elements, is owned by or licensed to Saadhak and is protected under applicable intellectual property laws of India.

• You may not copy, reproduce, modify, distribute, display, sell, or exploit any content from our website for commercial purposes without our prior written consent.

• You may use the website and its content only for personal, non-commercial purposes related to browsing and purchasing products.

8. User Conduct

You agree not to:

• Use the website for any unlawful purpose or in violation of any applicable law or regulation.

• Interfere with or disrupt the website, servers, or networks.

• Attempt to gain unauthorized access to any part of the website, accounts, or systems.

• Post or transmit any harmful, abusive, defamatory, or otherwise objectionable content.

9. Limitation of Liability

• To the maximum extent permitted by applicable law, Saadhak and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products.

• Our total aggregate liability, whether in contract, tort, or otherwise, for any claim arising out of or related to your use of the website or purchase of products shall not exceed the amount paid by you for the specific product(s) giving rise to such claim.

• You choose to use our products based on your personal beliefs and understanding that outcomes may vary.

10. Indemnity

You agree to indemnify, defend, and hold harmless Saadhak and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

• Your use or misuse of the website or products.

• Your breach of these Terms or any applicable law.

• Your violation of any rights of a third party.

11. Third-Party Links and Services

• Our website may contain links to third-party websites or services (such as payment gateways, logistics providers, or social media platforms).

• We are not responsible for the content, privacy practices, or terms of such third-party sites. Accessing them is at your own risk.

12. Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India.

• Subject to applicable law, any disputes arising out of or relating to these Terms, the website, or the products shall be subject to the exclusive jurisdiction of the courts in [insert city/state where your business is registered, e.g., Delhi, India].